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Ile de Crémant Sàrl - Shipping & Returns index


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Shipping & Returns

 Postage and packing:
The amount of postage and packing depends on the quantity and country of destination.
We only sell/deliver to the countries in the table:

Land Minimale Lieferkosten
je Lieferung
Verbrauchssteuern je Flasche Administrationskosten je Lieferung MwSt.%
Belgien 21,00 1,21 10,00 21,0
Deutschland 14,90 1,02 10,00 19,0
Dänemark 50,00 2,18 10,00 25,0
Frankreich 14,90 0,00 0,00 19,6
Luxemburg 21,00 0,00 10,00 15,0
Niederlande 14,90 2,09 10,00 19,0
Österreich 40,00 0,00 20,00 20,0
Schweiz* 70,00 0,00 30,00 7,6

Retention of title:
The products remain the property of Ile de Crémant Sarl until they are paid for in full.

The product(s) ordered will be delivered to the delivery address indicated by the customer by the carrier of our choice. In the event of delayed delivery, the customer will be informed immediately. If the Selection ordered is out of stock, we will inform the customer and credit his account in full for any payment already made. The customer may also reserve the next Selection. The customer should check the products delivered against the items on the delivery note. Should there be an error, please let us know by e-mail; we will deal with your complaint immediately.

You may terminate the contract without justification within 30 days of delivery. Please inform us if you wish do so, so that our carrier can collect the products from your address.
This right of return applies only to unopened/undamaged bottles still in their original packaging.

Data protection:
Your personal data are used exclusively to handle your order. If you pay by credit card, you are directed exclusively to the partner credit card institute/bank.
Ile de Crémant Sarl is not informed of your credit card number. All your personal information is transferred by SSL encryption.
We only communicate your address and telephone number to our carrier so that it can organise the delivery. Your personal information is not transferred, i.e. exchanged, rented or sold in any other way.
Your personal information is deleted after the period of retention provided for by the law.

Ile de Crémant Sarl accepts no liability for any bodily injury or other damage due to incorrect use of the Crémant. Its potential liability is limited to the amount of the order.

Prices are given in EUROS. All prices are given inclusive of value added tax, depending on the country, as gross prices. In your basket, the value added tax is detailed separately. Prices do not include postage and packing (link).