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Ile de Crémant Sàrl - Conditions of Use index


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Conditions of Use

Legal notices:
This website is the property of Ile de Crémant Sàrl, company with capital variable from 20,000.00 to 50,000.00 Euros, registered with the Trade and Companies Register of Colmar under the number RCS Colmar 51173669600010, EU VAT registration number FR24511736696, with registered office at 7, Rue de l'Oberhof, F-68240 Kaysersberg-France,,
Person responsible for content: Norbert Sobiech, in his capacity as manager.
All the texts and images presented in this website, as well as its arrangements, are the property of Ile de Crémant Sarl. Any reproduction, even partial, is prohibited without prior written permission. The logos and trade names appearing in this website are protected ba law.
Conclusion of a contract:
By placing an order, you are expressing your wish to enter into a purchase contract with Ile de Crémant Sarl. You will receive an aknowledgment of your order ba e-mail. This aknowledgment of the order does not yet constitute the conclusion of a contract. The purchase contract is only concluded upon delivery of the products ordered.
Please note that availability of the Selection packs is very limited due to the limited production capacity of the small vineyards concerned. Your order will therefore only be fulfilled subject to the availability of the products. Although we select our winegrowers with great care, unexpected delays in delivery may occur. We therefore reserve the right to recompose your Selection pack accordingly, whilst always respecting the same criteria of quality.
Recommendations for consumption/storage:
Within 2 to 3 years of purchase.
The storage life of Crémant is calculated from its disgorging and not from the year of harvest.
Legal information:
Ile de Crémant Sarl does not sell alcoholic beverages to the under 18s. By placing an order, the customer declares that s/he is aged over 18 years. Furthermore, please note that excessive alcohol consumption is damaging to the health. Alcohol should therefore be consumed in moderation.
Postage and packing:
The amount of postage and packing depends on the quantity and country of destination.
We only sell/deliver to the countries in the table (link to the table with postage and packing charges).
Retention of title:
The products remain the property of Ile de Crémant Sarl until they are paid for in full.
The product(s) ordered will be delivered to the delivery address indicated by the customer by the carrier of our choice. In the event of delayed delivery, the customer will be informed immediately. If the Selection ordered is out of stock, we will inform the customer and credit his account in full for any payment already made. The customer may also reserve the next Selection. The customer should check the products delivered against the items on the delivery note. Should there be an error, please let us know by e-mail; we will deal with your complaint immediately.
You may terminate the contract without justification within 30 days of delivery. Please inform us if you wish do so, so that our carrier can collect the products from your address.
This right of return applies only to unopened/undamaged bottles still in their original packaging.
Data protection:
Your personal data are used exclusively to handle your order. If you pay by credit card, you are directed exclusively to the partner credit card institute/bank.
Ile de Crémant Sarl is not informed of your credit card number. All your personal information is transferred by SSL encryption.
We only communicate your address and telephone number to our carrier so that it can organise the delivery. Your personal information is not transferred, i.e. exchanged, rented or sold in any other way.
Your personal information is deleted after the period of retention provided for by the law.
Ile de Crémant Sarl accepts no liability for any bodily injury or other damage due to incorrect use of the Crémant. Its potential liability is limited to the amount of the order.
Prices are given in EUROS. All prices are given inclusive of value added tax, depending on the country, as gross prices. In your basket, the value added tax is detailed separately. Prices do not include postage and packing (link).